Leading Practices for Freight Forwarders
With thousands of successful implementations, NetSuite has a deep understanding of freight forwarders and the many financial challenges they face. As the pace of change accelerates— especially for those still relying on aged, on-premise ERP systems—companies are struggling to keep up.
While they strive to improve business performance and increase customer satisfaction in an increasingly competitive environment, freight forwarders today are constantly challenged with:
- Metrics based on unreliable data.
- Duplicative and manual processes.
- Maintaining compliance & control.
- Lack of flexibility resulting in an inability to scale.
“With the increased complexity of new offices and territories, NetSuite gives us scalability for growth and real-time insights across our global subsidiaries.” Philip Hall, Director of Finance, Flexport
As they seek to address these challenges, freight forwarders are concerned about the time and capital required to fix their back-end systems. They realize, however, that the ability to quickly adapt and scale is critical to their success. What they need is a proven solution that can rapidly accelerate the business with a modern architecture to go from zero to cloud in 100 days or less. What they need is NetSuite. NetSuite delivers a unique set of processes, activities and systems specifically designed to deliver value. It provides our customers with a strong foundation to transform their business with a pre-configured solution and methodology that includes proven:
- Detailed workflows
- Pre-configured functional roles
- Dashboards
- KPIs
These leading practices leverage NetSuite’s unmatched experience and knowledge of transportation and logistics processes. The focus is on enabling our customers to rapidly meet their business objectives and seamlessly grow and scale with NetSuite.
A proven path to success
NetSuite delivers a unified and phased pathway for our customers to succeed and scale their business. Here is how it works:
- The first step is all about delivering a single view of customers, orders, items/SKUs and real-time reporting capabilities. Getting a business on a real-time platform so that all channels are operating from a unified base is the critical foundation. Leveraging NetSuite’s pre-configurations and leading practices, customers are able to go live on this step quickly.
- The next step expands the transportation and logistics functionality of the platform to enhance reporting and automation capabilities. This phase allows for international expansion, advanced financial capabilities, more streamlined procurement processes and tighter purchasing controls. Customers have the ability to go-live on this step in 100 days or less.
- From there, they are freed from the constraints of their legacy systems and are ready to tackle more complex financial challenges, including integration expansion, project management organizations, global operations and book management, and advanced compliance requirements.
- Ultimately, the focus turns to more innovative and disruptive strategies such as integrated marketing, enhanced customer experience through self-service and multi-channel integration.
Delivering Transformative Results
Solution providers will often talk about ‘roles’— however, NetSuite delivers all the tools needed from day one so that anyone can get up and running quickly with the right workbench to be successful. All of our roles come pre-configured with all the KPIs, reminders, reports and valuedriven dashboards for daily and strategic needs—proven from years of real-world use by thousands of people in similar roles. In a study by SL Associates, companies reported stunning improvements in key performance metrics after switching to NetSuite’s cloud-based software solution.
- Actionable Business Insights: +55%-80%
- Reporting Time and Resources: -40%-55%
- Time to Close Financial Books: -45%-70%
- Audit Completion and Support Time: -25%-40%
- Time Required to Support Compliance: -25%-45%
- Accounting Staff Productivity: +25%-50%
- Collection Time for Accounts Receivable: -30%-50%
- Order Process Efficiency and Costs: +40%-60%
- Billing Efficiency: +15%-25%
- IT Support Resource Costs: -40%-65%
- Business Continuity/Disaster Recovery Costs: -45%-65%
NetSuite has packaged nearly two decades of experience from thousands of deployments into a set of leading practices that paves a clear pathway to success and is proven to deliver rapid business value. Are you ready to put NetSuite leading practices to work and take your business from zero to cloud in 100 days or less?
